EMC provides a proven, all inclusive, managed connectivity solution that includes a 100% managed services and a Service Level Agreement on the application layer.

EMC’s Satellite and Terrestrial MPLS offer is based on hybrid solution using both terrestrial service as well as satellite based solutions. EMC’s Managed Services include a comprehensive set of connectivity and managed services in full compliance will all technical and financial aspects of our customers’ requests and needs.

EMC’s offering for Fully Managed Services include:

• VSAT and/or Terrestrial MPLS circuits

• Fast Ethernet (ISP on the Sky)

• Router and Security Management

• Video On Demand/Backup bandwidth on demand (EMC HD Connect)

• Firewalls management

• Managed IPSec VPN Service

• Global Operation Center with a 24×7x365 support

• Licensing, installation and all related preventive and corrective maintenance

• Web Based Monitoring and Control tool (my EMC Link)

• On Net Voice

• Off Net Voice

• On Net Video

• Off Net Video

• Shipping

• Management of Customs Clearance

• License Acquisition

• Corrective Maintenance

• Spare Parts Management

• Guaranteed SLA and MTTR

EMC Managed MPLS Service Overview

EMC MPLS is a network-based solution that is enabled by Multiprotocol Label Switching (MPLS). EMC MPLS service enables Customers to build an application aware, network-based Multiprotocol Label Switching virtual private network to link locations and efficiently transmit applications such as voice, ERP and video over a single connection. EMC MPLS enables us to offer a world class global network based MPLS VPN with options to add on the features that customers want, when they want them without having to migrate between different VPN services.

Supporting EMC’s US IP/MPLS network and partner network is its robust physical layer infrastructure. The EMC MPLS Network experiences less than 1% packet loss due to the careful management of capacity. Utilization is carefully monitored and capacity is augmented based on traffic utilization, not based on an overbooking ratio. All EMC MPLS nodes are protected by dual uninterruptible power sources, including both battery backup and emergency diesel generators. In addition a robust disaster recovery scheme is tested regularly to ensure that all components work in the event of
a power failure.

EMC Fast Ethernet

EMC has developed Fast Ethernet, a patent pending technology that enables a a next generation Internet that is better, more secure and faster. This new EMC exclusive technology delivers speeds up to 100 Mbps directly to the customer wherever they are located. Fast Ethernet allows and guarantees downloads 10 times faster than a 2Mbps dedicated terrestrial link. This service is ideal for software distribution, traffic balancing, video broadcast, back-up or business continuity, internet access and broadcasting applications.

Internet traffic consumes around more than 90 percent of the existing communication channels around the world and broadband is limited in geographical coverage and performance and is not consistent in quality even in some of the most developed countries like USA and Japan.

In emerging markets the situation is even worse where local Internet exchanges are not available and web pages or corporate data centers are hosted in different and remote continents making the WAN a limiting factor for the Internet performance. Every second the same content from the Internet is sent thousands or some time millions of times each time utilizing a communication channel and filling them of unnecessary redundant data in an inefficient way using inefficient legacy protocols and inefficient web page structures coming from decades ago, from the beginnings of the Internet.

The insecurity and management resources of Internet based links add another layer of complexity to the current use of the Internet in particular for multinationals operating in hundreds of countries making Internet based connections difficult to maintain and operate requiring hundreds or thousands of firewall systems that make the connections even more inefficient.

Multimedia, HD video, IPTV, the new adoption of 3D, the increasing usage of the Internet to access files, emails attachments and videos hosted on the cloud and the convergence of Voice, Video and Data services via the Internet does not stop and continue to drive more and more Internet traffic that requires a better Internet that can be accessed in an efficient, seamless, more predictable and secure way anywhere in the planet.

More and more Enterprise customers are seeing the great value of combining EMC Fast Ethernet with their existing EMC satellite links, EMC terrestrial Links or EMC’s 3rd party links since the bandwidth delivered by EMC Fast Ethernet is  unprecedented.

EMC SpeedNet – Zero Latency Platform

By combining its patented pending EMC SpeedNet browser and EMC Zero Latency infrastructure, EMC provides the fastest available internet experience to any place in the world.

Benefits of EMC SpeedNet:

• Superior performance in all latency conditions from 50 Msec to 850 Msec

• Drastic reduction in the number of security points and firewalls

• Significant speed improvement with a guaranteed 100 Mbps download speed

• Secure access for public and private cloud services

• Simple login access to EMC Added Value Services (UcNet3, HD Connect, VoIP, IM)

• Makes EMC Satellite links deliver the fastest Internet experience available in the market

Overview- Virtela, the global network solutions company, leverages its multi-carrier MPLS network spanning 190+ countries to enable secure video communications within enterprises and between business partners via its Secure Video Extranet service. Both converged services as well as dedicated solutions are available to deliver exceptional video conferencing quality for telepresence, high definition or standard definition applications, all backed by leading service guarantees. Virtela’s global videoconferencing services can span installation, LAN and WAN integration, 24×7 proactive monitoring and management, bridging, scheduling, call launching and operator assistance services.

Virtela’s Global Service Fabric (GSF) network is comprised of Regional Policy Centers (RPCs) around the world that aggregate and integrate hundreds of networks, leveraging private connectivity between carriers. The GSF delivers packets in sequence and offers prioritization of traffic via class of service options for optimal video performance. This architecture is also ideal for corporate extranets, ensuring that businesses on disparate networks can connect via secure, high quality connection points critical to support bandwidth-intensive applications such as HD videoconferencing and telepresence solutions.

Overview- Verizon Business provides managed network services for telepresence and videoconferencing systems. The company’s Private IP Layer 3 MPLS network is available in over 115 countries.

Overview- telx provides carrier neutral Meet-me-Room and Core Interconnection Facilities in North America. Enterprise telepresence customers and telepresence network and managed service providers can collocate in telx facility for direct connections to a variety of telepresence and VoIP Community of Interest Networks (CoINS). Telx has facilities in Atlanta, GA, Charlotte, NC Chicago, IL – 350 E. Cermak Road, Chicago, IL – 600 S. Federal Street, Dallas, TX, Los Angeles, CA, Miami, FL, NYC – 60 Hudson Street, NYC – 111 Eighth Avenue, Phoenix, AZ, San Francisco, CA, Santa Clara, CA, Weehawken, NJ.

Overview- MASERGY has redefined global enterprise telepresence and videoconferencing by delivering exceptional video transport, unsurpassed service guarantees and a superior customer experience. MASERGY provides flawless performance for Telepresence, high definition or standard video communications to any customer location.

Overview- Iformata’s Telepresence Exchange provides clients’ with business-to-business interconnectivity between diverse telepresence and legacy video systems. Our technicians ensure seamless and interoperable performance across disparate equipment, carriers, networks, and geographic locations. Through international peering relationships with major providers, and by integrating points-of-presence (POPs) throughout the US, UK, Europe, and India, Iformata’s Telepresence Exchange is the leading video communications network connecting global Fortune 500 firms within a highly managed architecture.

Associates, partners, clients, prospects – whomever you need to connect with – Iformata’s Telepresence Exchange frees your business from the limitations of phone or email and replaces them with the power of face-to-face communication.

Overview- Hibernia Atlantic is a privately held, US-owned, transatlantic submarine cable network providing “Security through Diversity” to European and US customers. Hibernia Atlantic’s redundant rings include access to Dublin, Manchester, London, Amsterdam, Brussels, Frankfurt, Paris, New York City, White Plains, Stamford, Newark, Ashburn, Boston, Albany, Halifax, Montreal and more. Hibernia provides dedicated Ethernet and optical level service up to GigE, 10G and LanPhy wavelengths and traditional Sonet/SDH services.