Iformata brings service providers as well as enterprises an automated state-of-the art, powerful video management solution in a single hardware and software system – VNOC Symphony Enterprise SP.
Key Features
- Complete Scheduling & Reporting Package
- Endpoint Call Launching, Telepresence Framing and System Monitoring
- Automated Infrastructure Control and Powerful Event Correlation
- Tiered Usage and Billing System
- Service Desk Tools with Auto Ticket Generation and Auto Update
- Supports Lotus Notes, Outlook Exchange, Apple iPhone & iPod Touch, Google Android, Apple iPad, an intuitive web interface, and an animated Microsoft Silverlight interface
VNOC Symphony Enterprise SP
Established video conferencing and telepresence service providers as well as enterprises with video infrastructure are always looking for ways to improve performance and efficiencies.
Traditionally these service providers and enterprises would turn to a Video Network Operations Center (VNOC) provider or set up their own managed services operations.
Iformata’s VNOC Symphony Enterprise SP (Service Provider) packages the functionality of its cloud based VNOC Symphony platform, which consists of customer facing tools, VNOC facing tools and back-office systems, with all of the capabilities of a VNOC into a single system. The result is a VNOC in a Box – a VNOC Symphony solution.
Service providers and enterprises can now utilize the VNOC Symphony Enterprise SP solution to automate the management of telepresence and video endpoints from vendors such as Polycom, Tandberg, Cisco, LifeSize and Sony. With VNOC Symphony Enterprise SP you can utilize your existing video infrastructure devices from vendors such as Polycom, Tandberg and Cisco; the result is a seamless, scalable and cost effective solution.
Benefits
- Cost Effective & Scalable: VNOC Symphony Enterprise SP enables organizations to expand the number of video/telepresence endpoints, video infrastructure, and vastly increase the number of simultaneous conferences occurring with little or no increase in headcount. VNOC Symphony Enterprise SP provides you with a multi-tenant, proven and robust solution radically reducing costs and time expended at all levels of operations, thus saving you millions in time and money.
- Fast-track Your Service: With VNOC Symphony Enterprise SP you can set up conferencing and telepresence management services quickly.
- Best-in-class System: The intelligence in VNOC Symphony Enterprise SP encapsulates the systems and methods used in world-class VNOCs and leverages over 450 patent claims and trademarks. The end result is reliability and confidence in a platform that is beyond traditional mouse/click services.
- Build Operate Transfer: Taking your managed services in-house? Iformata provides build, operate and transfer solutions.
Specifications
- 42U Standard Server Rack
- M1000 Server Chassis
- Multiple Blade Servers
- Storage Area Network Switches
- Smart UPS
- IP KVM
- KMM Console
About Iformata
Iformata Communications is the world’s leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is also the provider of choice for global enterprise firms, equipment manufacturers, and top-tier carriers for cloud based managed service offerings. With a customer base touching every continent, Iformata’s wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs. With U.S. based offices in Ohio and Virginia and international offices in Mumbai and Bangalore, India along with Stavanger, Norway, Iformata is the industry’s longest serving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata’s Telepresence Exchange is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture.
